Financial Aid Advisor
Company: University of St. Augustine
Location: Pembroke Pines
Posted on: May 4, 2022
Job Description:
The mission of The University of St. Augustine for Health
Sciences is the development of professional health care
practitioners through innovation, individualized, and quality
classroom, clinical, and distance education.GENERAL SUMMARY The
University's financial aid advisor position is responsible for all
aspects of the student financing process. - The individual will
counsel students and their families on financial matters relating
to the cost of attending the university; counsel on payment options
to include federal, state, private, veterans' education benefits,
military tuition assistance, payment plans and institution aid. -
This position requires the individual to provide a high level of
customer service by working closely with admissions, enrollment,
financial aid, and finance groups to ensure that prospective and
continuing students/families have a complete and comprehensive
understanding of the institution, cost of attending the university
and how to pay for their education.ESSENTIAL DUTIES AND
RESPONSIBILITIES
- Counsel students/families on available funding options in
accordance to their need's assessments
- Provide a generic overview of financial aid programs available
to qualifying students
- Provide a thorough overview of financial aid and veterans'
education benefits and military tuition assistance as necessary or
refer the student/family to the proper subject matter expert
- Serve as a School Certifying Official for veterans' education
benefits, including completion of required training
- Advise students/families on how to best locate information
necessary to complete financial paperwork successfully and to meet
any deadlines
- Guide students/families through financial aid paperwork to
completion
- Counsel students on all matters related to financing their
education as it relates to enrollment, satisfactory academic
progress, leave of absences, etc., so that students maintain their
aid
- Communicate with applicants/students/families via emails,
and/or phone
- Direct students/families to proper offices for information when
applicable
- Demonstrate a thorough understanding of the university as it
relates to admissions, academic advising, registrar, financial aid,
and enrollment so that students/families are directed to subject
matter experts as appropriate
- Other duties as assigned OTHER DUTIES AND RESPONSIBILITIES May
perform other duties and responsibilities that management may deem
necessary from time to time.POSITION IN ORGANIZATION REPORTS TO:
-Director, Financial Aid POSITIONS SUPERVISED: -Not applicable
-TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED To perform this
job successfully an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Incumbents will be evaluated, in part, based on performance of each
essential function. Appropriate reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.EDUCATION and/or EXPERIENCE
- A Bachelor's degree or equivalent experience required and 3-5
years current experience working in a progressive financial aid
office or similar offices.
- Attention to detail and organizational skills are a must.
- Openet, Powerfaids, NSLDS, and Datatel/Colleague experience a
plus.
- Excellent verbal and written communication skills
required.
- Ability to successfully resolve student issues from request to
resolution ensuring a positive student experience.
- Must be able to handle multiple tasks and priorities in a
fast-paced environment.BUSINESS COMPETENCIES To perform the job
successfully, an individual should demonstrate the following
competencies:
- Collaborates - Building partnerships and working
collaboratively with others to meet shared objectives.
- Being Resilient - Rebounding from setbacks and adversity when
facing difficult situations.
- Instills Trust - Gaining the confidence and trust of others
through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under
tough circumstances.
- Innovation - Creating new and better ways for the organization
to be successful.
- Customer Focus - Building strong customer relationships and
delivering customer-centric solutions.WORK ENVIRONMENTWork is
performed primarily in a standard office environment but may
involve exposure to moderate noise levels. Work involves operation
of personal computer equipment for six to eight hours daily and
includes physical demands associated with a traditional office
setting, e.g., walking, standing, communicating, and other physical
functions as necessary.The University of St. Augustine for Health
Sciences is an equal opportunity at will employer and does not
discriminate against any employee or applicant for employment
because of age, race, religion, color, disability, sex, sexual
orientation or national origin. - -
Keywords: University of St. Augustine, Pembroke Pines , Financial Aid Advisor, Accounting, Auditing , Pembroke Pines, Florida
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