Sales Manager
Company: Cabanas Law Firm
Location: Pembroke Pines
Posted on: May 3, 2022
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Job Description:
This is an opportunity to join a bilingual family law firm in
South Florida that helps clients leave toxic family situations and
protect their children and assets during a divorce.--As a Sales
Manager, you will be responsible for educating clients about their
options for resolving their problems and guiding them in selecting
the best option for their future. It will be your main objective to
manage the sales department success for our fast-growing law firm
as we expand offices across south Florida.
Compensation: $50,000 - $60,000 salary per year (DOE) plus
quarterly performance bonus
Responsibilities:
KEY DUTIES:The Sales Manager will conduct initial consultations
with prospective new clients ("PNCs"). This position facilitates a
professional introduction ("hand-off") to the legal team and
conducts an end-to-end sales cycle, including quality control
checks during predetermined milestones throughout the first 30 days
and in some cases, during the pendency of the matter.
--- Connect with and qualify leads and PNCs
--- Collect more in-depth information about the PNCs and the
matters for which they are seeking the firm's help
--- Utilize a consultative selling approach when conducting sales
calls to illustrate the value and benefits of our services
--- Facilitate a professional introduction and transition to the
legal team once the case or matter has begun
--- Actively engage in dialogue with management regarding the
quality and volume of the leads, offering constructive feedback and
suggestions for improvement based on your "front lines"
experience
--- Manage and train other sales team members and intake staff to
ensure maximization of the leads and followupThe Sales Manager is
expected to maintain and update the CRM with details of all
interactions with prospects and clients in a timely manner.The
Sales Manager is also responsible for contacting and keeping a
record of PNCs who do not hire the firm after the initial
consultation to keep the doors open for them to hire the firm when
they are ready. Following up with current clients at set milestones
during their case or matter is also expected of the Sales Manager.
KEY PERFORMANCE INDICATORSThe Sales Manager will be measured based
on the following:
In accordance with the ethical rules governing lawyers, the Sales
Manager will not provide legal advice or enter into a legal
services agreement with a PNC. Rather, the Sales Manager will
prepare PNCs for hiring the firm with all legal services agreements
approved and signed by a licensed Florida attorney.
--- Leads Scheduled for Appointment
--- Appointments Attended
--- Conversion of Appointments
--- New client matters monthly
--- Average Client Spend
--- Monthly Revenue
--- Client Acquisition
--- Client Growth Rate
--- Client Expansion through Cross-Selling
--- Client Expansion by Revenue
--- Performance metrics by each sales team member
Qualifications:
Strong analytical skills, communication skills, and leadership
skills
Must possess a bachelor's degree in business or a similar major
Demonstrates a proven track record of success in sales
SKILLS:
--- The Sales Manager must be confident, articulate, diplomatic,
yet willing to speak frankly to the PNC when needed with high
emotional intelligence. The Sales Manager must be able to bring
PNCs to the point of signing a legal services agreement with the
firm.
--- The Sales Manager must be self-motivated and self-directed to
achieve his or her professional goals as well as the firm's
goals.
--- The Sales Manager should be knowledgeable and proficient with
the Windows Operating System and Microsoft Office, including
Microsoft Word, Outlook, and Excel. Familiarity with Adobe Acrobat
Pro and Dropbox is preferred but not required. Experience with law
practice management software is a plus, but also not required.
--- The ideal candidate has sold high-end products like jewelry,
cars, real estate, and luxury brand apparel or luxury fashion
accessories. The Sales Manager should have education and/or work
experience that is the equivalent of a bachelor's degree.
--- Real life experience and a few "battle scars" providing empathy
and understanding are assets. Experience overcoming a major
obstacle in life and making an important change in your life so you
know at your core that others can do it too, is a plus.
--- Bilingual English and Spanish, written and spoken, is
required
About Company:
WHAT IT'S LIKE TO WORK HERE
We are a results-oriented divorce and family law firm that
emphasizes integrity and compassionate relationships between both
employees and clients and attracts reliable and responsive team
members that take initiative to facilitate the clients and the firm
meeting their stated goals.
What makes us different?
We offer an unsurpassed benefits package and multiple flex work
arrangements which provide life-enrichment and career enhancement
for our 5-Star employeesWe provide concierge-level services to
clients through a service team that also supports the legal team
with frequent high-quality client communicationsOur technology
investments streamline workflows to allow our worldwide team to
work from any location
Keywords: Cabanas Law Firm, Pembroke Pines , Sales Manager, Executive , Pembroke Pines, Florida
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