Sales Manager

Company: Cabanas Law Firm
Location: Pembroke Pines
Posted on: May 3, 2022

Job Description:

This is an opportunity to join a bilingual family law firm in South Florida that helps clients leave toxic family situations and protect their children and assets during a divorce.--As a Sales Manager, you will be responsible for educating clients about their options for resolving their problems and guiding them in selecting the best option for their future. It will be your main objective to manage the sales department success for our fast-growing law firm as we expand offices across south Florida.

Compensation: $50,000 - $60,000 salary per year (DOE) plus quarterly performance bonus

Responsibilities:
KEY DUTIES:The Sales Manager will conduct initial consultations with prospective new clients ("PNCs"). This position facilitates a professional introduction ("hand-off") to the legal team and conducts an end-to-end sales cycle, including quality control checks during predetermined milestones throughout the first 30 days and in some cases, during the pendency of the matter.
--- Connect with and qualify leads and PNCs
--- Collect more in-depth information about the PNCs and the matters for which they are seeking the firm's help
--- Utilize a consultative selling approach when conducting sales calls to illustrate the value and benefits of our services
--- Facilitate a professional introduction and transition to the legal team once the case or matter has begun
--- Actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on your "front lines" experience
--- Manage and train other sales team members and intake staff to ensure maximization of the leads and followupThe Sales Manager is expected to maintain and update the CRM with details of all interactions with prospects and clients in a timely manner.The Sales Manager is also responsible for contacting and keeping a record of PNCs who do not hire the firm after the initial consultation to keep the doors open for them to hire the firm when they are ready. Following up with current clients at set milestones during their case or matter is also expected of the Sales Manager. KEY PERFORMANCE INDICATORSThe Sales Manager will be measured based on the following:

In accordance with the ethical rules governing lawyers, the Sales Manager will not provide legal advice or enter into a legal services agreement with a PNC. Rather, the Sales Manager will prepare PNCs for hiring the firm with all legal services agreements approved and signed by a licensed Florida attorney.
--- Leads Scheduled for Appointment
--- Appointments Attended
--- Conversion of Appointments
--- New client matters monthly
--- Average Client Spend
--- Monthly Revenue
--- Client Acquisition
--- Client Growth Rate
--- Client Expansion through Cross-Selling
--- Client Expansion by Revenue
--- Performance metrics by each sales team member

Qualifications:

Strong analytical skills, communication skills, and leadership skills
Must possess a bachelor's degree in business or a similar major
Demonstrates a proven track record of success in sales
SKILLS:
--- The Sales Manager must be confident, articulate, diplomatic, yet willing to speak frankly to the PNC when needed with high emotional intelligence. The Sales Manager must be able to bring PNCs to the point of signing a legal services agreement with the firm.
--- The Sales Manager must be self-motivated and self-directed to achieve his or her professional goals as well as the firm's goals.
--- The Sales Manager should be knowledgeable and proficient with the Windows Operating System and Microsoft Office, including Microsoft Word, Outlook, and Excel. Familiarity with Adobe Acrobat Pro and Dropbox is preferred but not required. Experience with law practice management software is a plus, but also not required.
--- The ideal candidate has sold high-end products like jewelry, cars, real estate, and luxury brand apparel or luxury fashion accessories. The Sales Manager should have education and/or work experience that is the equivalent of a bachelor's degree.
--- Real life experience and a few "battle scars" providing empathy and understanding are assets. Experience overcoming a major obstacle in life and making an important change in your life so you know at your core that others can do it too, is a plus.
--- Bilingual English and Spanish, written and spoken, is required

About Company:
WHAT IT'S LIKE TO WORK HERE

We are a results-oriented divorce and family law firm that emphasizes integrity and compassionate relationships between both employees and clients and attracts reliable and responsive team members that take initiative to facilitate the clients and the firm meeting their stated goals.



What makes us different?



We offer an unsurpassed benefits package and multiple flex work arrangements which provide life-enrichment and career enhancement for our 5-Star employeesWe provide concierge-level services to clients through a service team that also supports the legal team with frequent high-quality client communicationsOur technology investments streamline workflows to allow our worldwide team to work from any location

Keywords: Cabanas Law Firm, Pembroke Pines , Sales Manager, Executive , Pembroke Pines, Florida