Clinic Director of Outpatient Mental Health Services
Company: Ellie Mental Health
Location: Pembroke Pines
Posted on: June 15, 2022
Job Description:
ELLIE IS COMING TO South Florida - Pembroke Pines!! Be a part of
a national movement to end the stigma, fill the gaps and bring
greater innovation to mental health. -About EllieHere at Ellie
Mental Health, we are joining the mission to fill the gaps, and
break down the stigma of mental health by focusing on greater
access to professional therapists who can help. The mental health
and wellness field presents a lot of barriers not just for patients
and those in need, but for the whole community including licensed
therapists, counselors and professional helpers. This is why Ellie
Mental Health vows to be different. The Ellie Family provides
innovative services with the goal of creating impactful connections
between patients and therapists. -Ellie clinics are structured to
remove many of the daily obstacles that get in the way of providing
world-class mental health services. Ellie makes the clinician's
experience the best it can be; providing excellent compensation,
benefits, training, and flexible schedules while also providing
centralized administrative, technology, referral and inquiry
support, scheduling, client/therapist matching, billing and
collections, and even CEU programs. Ellie strives to lower the
administrative aspects of providing care to the absolute minimum,
so our practitioners have more time to focus on what they love -
serving clients! We want our people to be happy because happy
therapists do better work and provide better client care! Other
clinics may have some similar approaches to these things, but Ellie
has found the way to do it all and is bringing our innovative
approach to the nation. -Who We Are Looking For? -We are seeking a
passionate Clinical Director for our South Florida location in
Pembroke Pines who is aligned with making a positive impact in our
community. The perfect candidate will share our vision for
improving and expanding access to quality mental health care, and
who will thrive in an environment driven by our core values which
are authenticity, humor, compassion, creativity, acceptance and
determination.The Clinic Director will be highly compensated
(salary, commissions, and bonuses!) for accepting responsibility
for the overall performance and operation of a clinic composed of
approximately 10 - 12 professional therapists. This includes hiring
and recruiting fantastic, unique, and fun-loving clinicians,
managing clinic performance and client satisfaction, providing
training and ongoing developmental support, meeting fiscal goals,
marketing clinical services and building community partnerships and
referrals.Education/Licensure
- A master's degree in a behavioral health sciences or related
field from an accredited college or university
- Fully licensed mental health professional (NP-psych, LMHC,
LCSW, LMFT) in Florida -Experience / Skills / Abilities
- Supervising or program development/leadership is essential
- Ability to develop and sustain relationships with referral
partners -
- Strong working knowledge of state requirements regulating
mental health practices
- Vision for recruiting therapist peers
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Working understanding of human resource principles, practices,
and procedures
- Excellent time management skills with a proven ability to meet
deadlines
- Ability to work in a high-paced and changing environment
- Proficient with Microsoft 365 applications, including Office
Suite, Outlook, and Teams
- Adept at learning and navigating Electronic Health Record
systems
- A great sense of humor won't hurt - we love to
laugh!Responsibilities will include, but are absolutely, definitely
and in no possible way limited to:
- -Provide training, staff development, and administrative
oversight to support the overall health of the clinic including
conducting regular consultations with the clinic owner to implement
strategies for fiscal and clinical efficiency and to identify
opportunities to improve client care, quality and
effectiveness.
- Hiring, onboarding, training, supervising and managing clinic
therapists according to Ellie standards, including handling PTO
requests, expense reimbursements, CEU requests, mediating issues
and concerns, managing clinic office schedules, reviewing
productivity, caseload, and clinical documentation, implementing
performance coaching, performance improvement plans, supervision
plans, conducting annual performance reviews and handling
termination processes
- Providing timely response to concerns raised by clients,
clinicians, or external stakeholders.
- Implementing Ellie policies and procedures, including updating
clinicians of changes related to Ellie clinical operations (ie,
policy changes, HR regulations, IT systems, EHR requirements and
best practices, workflows, clinic updates, compliance expectations,
etc.)
- Collaborating with Ellie Community Outreach and marketing teams
to identify needs and promote clinic visibility
- Maintaining a clinical caseload
- Assess ongoing development and training needs and conduct
ongoing training as needed.
- Hold staff compassionately accountable to meeting performance
expectations.
- Manage staff performance, including implementing Performance
Coaching, Performance Improvement Plans, and termination process as
needed.
- Manage basic clinic Human Resource tasks.
- Supervision and Consultation.
- Participate in Clinic Director Peer Consult Group.
- Provide 1:1 consultation with all therapy staff to review
productivity, caseload, and clinical documentation.
- Oversee twice monthly peer consultation groups to ensure
clinical excellence and alignment with best practices.
- Provide clinical oversight to clinic's Mental Health
Practitioners and Professionals, including signing clinical
documentation for pre-licensed providers.
- Provide training, staff development, and administrative
oversight to support the functioning of the clinic.
- Collaborate with franchise owner and Ellie Mental Health
corporate staff (as needed) to implement strategies for fiscal and
clinical efficiency.
- Monitor and manage clinic office schedules and office
supplies.
- Provide timely response to concerns raised by clients,
clinicians, or external stakeholders.
- Serve as point of contact for building management related
issues or concerns.Clinic Outreach, Marketing, and Networking
- Spearhead clinic's community outreach and engagement efforts,
in collaboration with franchise owner and consistent with guidance
from Ellie Corporate Outreach Team.
- Collaborate with Ellie Corporate Marketing Team to promote
clinic's online visibility.Organizational Leadership
- Collaborate with franchise owner and Ellie Corporate Team to
implement all required policies and procedures.
- Identify opportunities to improve client care, quality, and
effectiveness, and implement changes in collaboration with
franchise owner.
- Other duties as assigned.
Keywords: Ellie Mental Health, Pembroke Pines , Clinic Director of Outpatient Mental Health Services, Executive , Pembroke Pines, Florida
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