Rehabilitative Services Supervisor, Full Time - Evenings, MHW: Outpatient Rehabilitation

Company: Memorial Healthcare System
Location: Pembroke Pines
Posted on: May 16, 2022

Job Description:

; ;


Summary:
Supervises daily operations activities for Rehabilitative Services. ;Detailed responsibilities:

• Determines, coordinates and supervises daily staffing and patient assignments and levels.
• Provides direction, orientation, training, coaching, and mentoring to staff. Assists with performance evaluations and disciplinary actions.
• Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures and protocols.
• Performs staff responsibilities as needed to fulfill required service levels.
• Leads the handling and resolution of complex issues and complaints.
• Facilitates process improvement initiatives improved outcomes and increased safety in alignment with departmental goals.
  
  Competencies and skills:
  Essential:
  
  • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
  • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
  • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
  • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
  • EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
  • PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
  • LEADING BY COACHING: Knowledge of coaching approaches, tools, and techniques that improve individual performance and foster development.
  • MANAGING PEOPLE: Uses HR/Performance Management processes and systems to align individual performance to achieve organizational results.
  • PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
  • CLINICAL POLICIES AND STANDARDS: Applies knowledge of clinical standards, policies, and procedures relevant to function and organization.
    ; ;Education:
    Essential:
    
    • Accredited Program
      ;
      
      Credentials:
      
      
      Education equivalent experience:
      Essential:
      
      • Graduate of an accredited Physical Therapy or Occupational Therapy or Speech-Language Therapy or in a related program.
        ;Other information:
        Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
        
        Required Work Experience: Two (2) years experience in Physical Therapy, Occupational Therapy, Speech-Language Therapy or related program.
        
        ------Florida state licensure as a Physical Therapist or Occupational Therapist or Speech-Language Pathologist. ; ;Working conditions:
        Essential:
        
        • Bending and Stooping ; ; ; 80.00%
        • Climbing ; ; ; 40.00%
        • Keyboard Entry ; ; ; 80.00%
        • Kneeling ; ; ; 60.00%
        • Lifting/Carrying Patients 35 Pounds or Greater ; ; ; 80.00%
        • Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 80.00%
        • Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient ; ; ; 80.00%
        • Lifting or Carrying > 75 lbs Non-Patient ; ; ; 40.00%
        • Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 80.00%
        • Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 80.00%
        • Pushing or Pulling > 75 lbs Non-Patient ; ; ; 80.00%
        • Reaching ; ; ; 80.00%
        • Repetitive Movement Foot/Leg ; ; ; 80.00%
        • Repetitive Movement Hand/Arm ; ; ; 80.00%
        • Running ; ; ; 40.00%
        • Sitting ; ; ; 80.00%
        • Squatting ; ; ; 80.00%
        • Standing ; ; ; 80.00%
        • Walking ; ; ; 80.00%
        • Audible Speech ; ; ; 80.00%
        • Hearing Acuity ; ; ; 80.00%
        • Smelling Acuity ; ; ; 40.00%
        • Depth Perception ; ; ; 80.00%
        • Distinguish Color ; ; ; 80.00%
        • Seeing - Far ; ; ; 80.00%
        • Seeing - Near ; ; ; 80.00%
        • Bio hazardous Waste ; ; ; 60.00%
        • Biological Hazards - Respiratory ; ; ; 60.00%
        • Biological Hazards - Skin or Ingestion ; ; ; 60.00%
        • Blood and/or Bodily Fluids ; ; ; 80.00%
        • Communicable Diseases and/or Pathogens ; ; ; 80.00%
        • Cytotoxic Chemicals ; ; ; 60.00%
        • Dust ; ; ; 80.00%
        • Gas/Vapors/Fumes ; ; ; 60.00%
        • Hazardous Chemicals ; ; ; 60.00%
        • Hazardous Medication ; ; ; 60.00%
        • Latex ; ; ; 80.00%
        • Computer Monitor ; ; ; 80.00%
        • Domestic Animals ; ; ; 60.00%
        • Fire Risk ; ; ; 40.00%
        • Heating Devices ; ; ; 60.00%
        • Magnetic Fields ; ; ; 40.00%
        • Moving Mechanical Parts ; ; ; 80.00%
        • Needles/Sharp Objects ; ; ; 60.00%
        • Potential Electric Shock ; ; ; 60.00%
        • Potential for Physical Assault ; ; ; 60.00%
        • Radiation ; ; ; 80.00%
        • Wet or Slippery Surfaces ; ; ; 60.00%
          ; ; ;Organizational Profile:
          Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.
          Memorial Hospital West's many respected specialty programs include:
          
          
          • Medical and Surgical Services
          • Adult and Pediatric Emergency Departments
          • Memorial Cardiac and Vascular Institute
          • Memorial Cancer Institute
          • Blood and Marrow Transplant Program, including Broward County's first adult inpatient autologous transplant unit
          • Memorial Neuroscience Institute
          • Memorial Rehabilitation Institute
          • Bariatric/Weight-Loss Surgery Program
          • The Family Birthplace
          • Women's ServicesTruven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation's 100 Top Hospitals in 2013 and 2014 - and the hospital has been consistently recognized by The Leapfrog Group with an "A" Ranking for Patient Safety.
            Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Healthcare System, Pembroke Pines , Rehabilitative Services Supervisor, Full Time - Evenings, MHW: Outpatient Rehabilitation, Healthcare , Pembroke Pines, Florida