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Program Administrator - Medical Education: GME - ER Medicine

Company: Memorial Healthcare System
Location: Pembroke Pines
Posted on: May 18, 2023

Job Description:


The Graduate Medical Education Program Administrator is responsible for the operational and financial management of their assigned training program. The position requires a comprehensive and detailed understanding of ACGME/or CPME accreditation policies and procedures including new program development and accreditation. It will require a high degree of initiative and independent judgment.

Detailed responsibilities:

* Provide overall program management of the graduate medical education training program. Meet regularly with the graduate medical education manager and the program director concerning program management issues and activities and the status of special projects.
* Manages training program academic year budget including projection of future needs, justification of discretionary expenditures, and approval of all educational and business expenses.
* Collaborate with Director of Reimbursement and Revenue Integrity to audit trainee schedules for CMS reimbursement.
* Manages schedules and resident attendance for all required educational activities, including conferences and other didactic experiences.
* Complete trainee payroll on a bi-weekly basis.
* Maintains the residency curriculum, including competency-based goals and objectives for each assignment and each level of training.
* Maintain and oversee the recruitment process during the recruitment season (e.g., maintain the Electronic Residency Application System (ERAS) database, coordinate resident applicant interviews, and all Match responsibilities, as well as program orientation and program graduation.
* Oversees and manage website development and social media marketing materials to promote and increase, regional and national recognition and participation for the training program in collaboration with the marketing and corporate communication departments.
* Interpret and apply ACGME, other national accrediting agencies, and hospital policies to support all necessary compliance.
* Assists in preparations for site visits, self-study, and other internal and external review processes.
* Manage general and program specific databases and websites including but not limited to: MedHub, ACGME WebADS, GMETrack, and specialty organizations/memberships.
* Responsible for administrating the specialty In-Training Exams and ACGME surveys.
* Act as a liaison among internal constituents (e.g., between trainees and hospital administration, with other GME program administrators) and act as a resource for trainees, as well as
* Manage the specialty specific alumni database while maintaining a comprehensive list of alumni.
* Collaborate with Human Resources for resident issues concerning policy and disciplinary actions.
* Provides administrative oversight for all residency and fellowship related items, but not limited to, the following: handling inquiries, sorting correspondence, setting up folders, maintaining residency program files in accordance with records retention schedules, assisting in requests for verification of residency training, and maintaining calendar of applicant appointments and meetings.
* Collaborate with contracts manager to gather and review pertinent information regarding contract negotiations.
* Assist in onboarding and training new and current program administrators by developing, maintaining, and presenting training sessions periodically throughout the academic year.
* In Collaboration with GME Managers, organize and plan program events such as but not limited to Match day, program orientation, and program graduation

Competencies and skills:


* STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
* CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
* ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
* RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
* ACCURACY: Completes work assignments within established quality and/or quantity standards.
* ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
* DEVELOPS RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
* EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
* PROJECT MANAGEMENT: Leads project teams and implements project plans in accordance with established goals and measures.



* Bachelors



* Other

Education equivalent experience:


* Other information:

Complexity of Work: Requires critical thinking skills, effective communication, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: Two (2) years experience in a medical education or higher education support position is required. Graduate Medical Education experience preferred.

Working conditions:


* Keyboard Entry 60.00%
* Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
* Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
* Reaching 40.00%
* Sitting 60.00%
* Standing 40.00%
* Walking 40.00%
* Audible Speech 60.00%
* Hearing Acuity 60.00%
* Depth Perception 60.00%
* Distinguish Color 60.00%
* Computer Monitor 60.00%

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Healthcare System, Pembroke Pines , Program Administrator - Medical Education: GME - ER Medicine, Healthcare , Pembroke Pines, Florida

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