Food & Beverage Supervisor
Company: Round One Entertainment Inc.
Location: Pembroke Pines
Posted on: June 17, 2022
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Job Description:
Job Description Round One Entertainment is looking to hire one
full-time, Food and Beverage Supervisor for our NEW upcoming
location in Pembroke Pines, FL, at the Pembroke Lakes Mall.
Overview: The Food & Beverage (F&B) Supervisor is responsible
for managing all F&B operations and delivering an excellent
customer experience. The F&B Supervisor will forecast, plan,
and manage all F&B orders, staff, and finance. His/her goal is
to maximize sales and revenue, customer satisfaction, and employee
engagement. Essential Duties: Manage all F&B and day-to-day
operations within budgeted guidelines and to the highest standards.
Monitors food preparation methods, portion sizes, and garnishing
and presentation of food in order to ensure that food is prepared
and presented in an acceptable manner. Tests cooked food by tasting
and smelling it in order to ensure palatability and flavor
conformity. Schedules and receive food and beverage deliveries,
checking delivery contents in order to verify product quality and
quantity. Monitors department budgets and payroll records, and
review financial transactions in order to ensure that expenditures
are authorized and budgeted. Schedules staff hours and assign
duties Investigates and resolve customer complaints regarding food
quality, service, or accommodations. Must have full knowledge of
the process for serving alcohol within the premises. Preserve
excellent levels of internal and external customer service. Lead
F&B team by attracting, recruiting, training and appraising
talented personnel. Provide two-way communication and nurture an
ownership environment with an emphasis on motivation and teamwork.
Completes reviews, absence reports, supervise staff with time and
attendance along with work ethics. Comply with all health and
safety regulations. Report on management regarding sales results
and productivity. Conducts alcohol and age restriction control in
accordance with company policies. Interact with customers in a
courteous and professional manner. Provide superior customer
service and satisfaction by being constantly visible and readily
accessible to our customers. Performs all shift duties as required
by Store General Manager Additional Duties and Responsibilities to
be performed when directed by the Store General Manager.
Non-Essential Duties: Follows Company guidelines for managing
confidential information, customer satisfaction and supervising
F&B associates. Ensures satisfactory maintenance, appearance,
and condition of assigned facilities to comply with security,
safety, and environmental codes and ordinances. Enforces compliance
with all local, state, federal regulations and company policy
pertaining to safety, loss prevention. Opening & closing duties to
include checking all doors and setting the alarm or disengaging the
alarm upon entering. Qualifications: F&B Supervisors must
possess a strong sense of customer service and interpersonal skills
to include high integrity and respects for everyone. The F&B
Supervisor must demonstrate solid communication skills, strong
critical and analytical thinking skills, and appreciation for
diversity (thought, ethnic, gender, etc.). Education and/or
Experience: High School Diploma or two-year related experience; or
equivalent combination of education and experience Work
Environment: While performing the duties of this job, the employee
regularly works in a bowling center/arcade environment where high
levels of noise, dust, and activity can be expected. The noise
level in the work environment is usually loud. Physical Demands:
While performing the duties of this job, the employee is regularly
required to bend, stretch, twist, climb, and have a high level of
mobility/flexibility in small spaces. The employee is required to
stand and walk for extended periods of time without breaks during
busy times. In addition, the employee will need to be able to use
their hands/fingers to handle and feel and reach with hands and
arms. Lifting and/or moving up to 100lbs with assistance is
required. Benefits: Paid Time Off (PTO), Medical, Dental, and
401(K) with company matching, Please submit your resume or complete
your application online at www.round1usa.com. Check out our
Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter
(Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor
(Round One) Company Description Round One Entertainment is a
multi-entertainment center that features bowling, 300 arcade games,
billiards, karaoke, darts, bar and kitchen. We currently have
stores in 21 states, and by year 2025 we expect to have stores in
all 50 states. Round One first started in Osaka, Japan as a
roller-skating rink in 1980, but after adding arcades and bowling
into the facility, sales skyrocketed, and this along with all of
our passionate staff have allowed us to grow into a
multi-million-dollar entertainment company, with over 150 stores in
Japan and U.S. alone. In 2020, Round One is projected to open 10
new entertainment centers across the US. By delivering excellent
customer service to all-age groups, Round One has continued to
succeed in becoming one of the fastest growing entertainment
companies in America, with the help of all of our passionate
bowling, amusement, food & beverage, cleaning, and mechanic staff.
Round One---s mission is to bring smiles to everyone across the
world by creating memorable experiences that brings family and
friends together. As Round One continues to grow, there will be new
challenges that will require us to keep innovating and working
together as a team to create lasting amusement and entertainment
experiences. If you're looking for a fun, challenging, and
rewarding career with a growing entertainment company, please
submit your resume today. We are looking forward to your
application
Keywords: Round One Entertainment Inc., Pembroke Pines , Food & Beverage Supervisor, Hospitality & Tourism , Pembroke Pines, Florida
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