Bilingual Receptionist 1

Company: Humana Inc.
Location: Pembroke Pines
Posted on: May 15, 2022

Job Description:

Description

Amicus Medical Centers was founded over a decade ago with the goal of providing quality care to the South Florida community. By taking a proactive approach to preventative care, our experienced medical professionals are committed to helping patients live their best lives. Amicus is proud to now be part of the fastest-growing Primary Care organization in the country. We are partnering with our sister company, Conviva, for all of our career resources.

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

As the Receptionist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality.

This is not a remote position.

Center Address: 12177 Pembroke Road, Pembroke Pines, FL 33025

Job Functions

* Welcomes patients and visitors
* Assists patients, answering patients' questions
* Appointment scheduling
* Verification of insurances
* Collecting patient charges

Requirements

* Minimum of 1-2 years of experience working in a healthcare setting
* Bilingual (English/Spanish)
* Excellent customer service and phone etiquette.
* Knowledge of MS Office (Word, Excel, Outlook, Access)

Working hours: Monday to Friday 8AM-5PM

Additional Information

This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Alert

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format: MODERN HIRE

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Keywords: Humana Inc., Pembroke Pines , Bilingual Receptionist 1, Other , Pembroke Pines, Florida