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Systems Operator -

Company: AutoNation Headquarters
Location: Pembroke Pines
Posted on: May 16, 2022

Job Description:

**Must be at least 18 years old to be considered.**
Overview:Position Summary:An entry level operations professional performing work under close supervision.
Job Responsibilities:

  • Responds to system and application messages.
  • Completes assigned tasks, user requests, and process updates by following defined procedures.
  • Monitors performance of the operations environment, providing 1st level event and incident response and resolution, including coordinating with vendors when needed.
  • Provides preventative maintenance on assigned technologies, following established procedures.
  • Provides incoming call support for all operational related incidents and escalations.
  • Provides proper turnover reports to other shifts/colleagues.
  • Continues to develop an understanding of the infrastructure and all applicable processes and procedures.
  • Documents new procedures in a clear and concise manner. May participate in the development of new or modified procedures.
  • Maintains compliance with relevant policies and procedures and escalates any concerns as appropriate.
  • Participates in a weekly on call rotation to maintain and provide critical system support when required.
    Technical Expertise:
    • Has basic knowledge of the operations environment. Can interpret computer-generated messages and take the appropriate action, following standard procedures.
    • Continues to learn the tools, procedures, and processes needed to monitor and support the operations environment.
      AutoNation is an equal opportunity employer and a drug-free workplace.

Keywords: AutoNation Headquarters, Pembroke Pines , Systems Operator -, Other , Pembroke Pines, Florida

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