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Operational Risk Officer: Vice President of Product Development & Execution (C13) - VP - Hybrid

Company: Citi
Location: Pembroke Pines
Posted on: November 25, 2022

Job Description:

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:

  • Design and develop top tier risk management documentation processes to provide foundation for documentation of critical processes and risks while considering all aspects of the daily, quarterly, and annual life cycle supporting the broader MCA framework.
  • Ability to align policy requirements to business process and assess potential product feature enhancements
  • Responsible for assisting in identifying potential issues through facilitated discussion, then documenting, opening and managing these to conclusion.
  • Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
  • Manage various aspects of system implementation and maintenance items. This includes partnering with various technology departments and user groups to ensure the systems remain operable and compliant with all currently published guidelines.
  • Perform system enhancement testing and assist with documentation and communication of business logic, be prepared to help with the administration and oversight of system enhancements
  • Manage internal tracking and documentation required to effectively support and continue to build out future enhancements to these systems
  • Ownership of SharePoint Sites and documentation used to coordinate with users and leaders in the feature / functionality of systems
  • Assist with strategic alignment efforts with GCB partners ensuring consistent MCA methodology is applied across all ARCM activities
  • Coordinate with leadership in obtaining the accurate and agreed to interpretation of changes to guidelines, procedures, and standards
  • Identify enhancements to the process and systems that can help to automate and simplify required activities
  • Assist with development, delivery and maintenance of training and procedures to support systems under departments ownership
  • Support best practices and maintain full awareness to all MCA policy requirements
  • Additional duties as assigned Qualifications:
    • Agile methodology knowledge and proficiency is preferred
    • UAT/Defect testing/Product testing knowledge and experience is preferred
    • Experience in operational risk management would be desirable
    • Demonstrated analytical ability, and attention to details
    • Excellent verbal and written communication skills
    • Interpersonal skills and ability to work well in a team environment
    • Comfort in communicating technical content to users, staff, and up to leadership
    • Proficient in MS Office applications (Excel, Word, PowerPoint, SharePoint), and experience in technology implementations and support helpful -Education:
      • Bachelor's/University degree or equivalent experience
      • 6-10 years relevant experience -------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Ofallon Missouri United States------------------------------------------------------Primary Location Salary Range:$103,570.00 - $155,360.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Pembroke Pines , Operational Risk Officer: Vice President of Product Development & Execution (C13) - VP - Hybrid, Other , Pembroke Pines, Florida

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