Field Dispatcher
Company: LINDER INDUSTRIAL MACHINERY CO
Location: Pembroke Pines
Posted on: May 4, 2022
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Job Description:
Job Description Responsible for maintaining the scheduling of
all field work, communicating and advising customers (both external
and internal) of all aspects of repairs, and enforcing company's
policies and procedures. Re s ponsibilities: Coordinate field
repairs, services, and maintenance of equipment Direct
troubleshooting, inspection, repair and testing of equipment in the
field Develop and maintain repair schedules for all field personnel
on daily basis Create work orders and oversees ordering of
necessary parts and materials, providing all pertinent information
to service department administrative assistant for closing of work
orders and invoicing Maintain constant communication with customers
by providing repair estimates, change recommendations, scheduling,
and completion dates for field repairs and services, and obtains
customer approval for these services Communicate with other
internal department by providing repair estimates, change
recommendations, scheduling, and completion dates for field repairs
or services Oversee maintenance condition of all rental units in
the field Responsible for receiving, pre-delivery and delivery
condition of all new equipment in the field, maintaining all
necessary records Provide schedules for outside vendors and
manufacturers Responsible for Specialized Tooling utilized in the
field, condition of tools, maintenance and updating Track the
failed parts removed from all machines in the field - customer,
internal, or warranty repairs within company guidelines Oversee
maintenance of field technician service trucks, lube trucks and
other service department vehicles for safety, repairs, and
maintenance E ducation/Experience/Skills: Associate Degree or
equivalent experience Five years' experience as a heavy equipment
technician Excellent written and verbal communication skills
Thorough understanding of basic mechanical, hydraulic, electrical,
and structural systems Knowledge of company's parts order system
and work order system Proficient in Word, Excel and other software
programs Excellent organizational skills
Keywords: LINDER INDUSTRIAL MACHINERY CO, Pembroke Pines , Field Dispatcher, Professions , Pembroke Pines, Florida
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