Company: Pines Ford
Location: Pembroke Pines
Posted on: May 5, 2022
Job Description AUTOMOTIVE DISPATCHER: Full Time. Pines
Ford-Lincoln is a family owned and operated, well-capitalized
business with an over 1 million sq./ft. facility . Due to our
exponential growth in the Ford service department, we are now
interviewing for full time Ford dispatchers ready to join our
motivated team Benefits 401K with company match Family owned
Health/Dental/Vision Insurance Life Insurance Training resources
Qualifications: Ability to work in a fast pace environment. Strong
customer service skills & excellent communication skills are
required Able to read & comprehend instructions and information
Computer literate with the ability to work with the Dealer's "core"
software system. (CDK-DMS, one years' experience) Responsibilities:
Plan and control the flow of service and repair work through the
service department in a professional and timely manner Implement
and maintain effective dispatch processes and procedures. Schedule
and dispatch service work to facilitate maximum productivity
according to the Dealership's policy and the tech skill level
required. Prioritize workload and required service repair orders to
ensure proper and prompt attention. Communicates order status with
service advisors and technicians. Ensure each repair order is
reviewed for proper documentation, including but not limited to the
cause and correction of the repair, the "punch-time" for each
order, ensuring that the assigned work as provided by the order is
completed by the technician and ensuring that labor & parts charges
are properly listed and billed. Close and book all repair orders.
Education/Experience: Two years minimum Dealership experience.
(CDK-DMS, one years' experience)
Keywords: Pines Ford, Pembroke Pines , Automotive Dispatcher, Professions , Pembroke Pines, Florida
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