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Automotive Dispatcher

Company: Pines Ford
Location: Pembroke Pines
Posted on: May 5, 2022

Job Description:

Job Description AUTOMOTIVE DISPATCHER: Full Time. Pines Ford-Lincoln is a family owned and operated, well-capitalized business with an over 1 million sq./ft. facility . Due to our exponential growth in the Ford service department, we are now interviewing for full time Ford dispatchers ready to join our motivated team Benefits 401K with company match Family owned Health/Dental/Vision Insurance Life Insurance Training resources Qualifications: Ability to work in a fast pace environment. Strong customer service skills & excellent communication skills are required Able to read & comprehend instructions and information Computer literate with the ability to work with the Dealer's "core" software system. (CDK-DMS, one years' experience) Responsibilities: Plan and control the flow of service and repair work through the service department in a professional and timely manner Implement and maintain effective dispatch processes and procedures. Schedule and dispatch service work to facilitate maximum productivity according to the Dealership's policy and the tech skill level required. Prioritize workload and required service repair orders to ensure proper and prompt attention. Communicates order status with service advisors and technicians. Ensure each repair order is reviewed for proper documentation, including but not limited to the cause and correction of the repair, the "punch-time" for each order, ensuring that the assigned work as provided by the order is completed by the technician and ensuring that labor & parts charges are properly listed and billed. Close and book all repair orders. Education/Experience: Two years minimum Dealership experience. (CDK-DMS, one years' experience)

Keywords: Pines Ford, Pembroke Pines , Automotive Dispatcher, Professions , Pembroke Pines, Florida

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