PembrokePinesRecruiter Since 2001
the smart solution for Pembroke Pines jobs

Customer Service Representative- Miami Lakes, FL 4/15 - 20-5630

Company: ManpowerGroup Solutions
Location: Pembroke Pines
Posted on: March 27, 2020

Job Description:

The Customer Service Representative (CSR) interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.He/She also ensures the efficient and accurate entering of all requests using proprietary software as well as documenting complaints and issues while providing superior customer service to members.ESSENTIAL JOB FUNCTIONS Assist customers with transportation questions and concerns- Schedule, modify and cancel reservations as requested- Obtain and document details of any complaints being filed- Receive and document customer concerns- Ensure that all relevant customer information is documentedPolicy Adherence - Attend all required meetings- Adhere to and ensures all company policies and procedures are maintained- Maintain an acceptable attendance and tardiness recordCustomer Service - Ensure accurate trip data input- Maintain a polite and courteous manner at all times- Demonstrate sincere personal commitment to producing high quality work- Refer unresolved customer grievances to designated department for further investigation and resolution- Promote a positive working environment- Other duties as assigned POSITION QUALIFICATIONS Competency Statement(s)Accurate - Ability to perform work accurately and thoroughlyCommunication, Oral - Ability to communicate effectively with others using the spoken wordCommunication, Written - Ability to communicate in writing clearly and conciselyCustomer Oriented - Ability to take care of the customers' needs while following company proceduresInterpersonal - Ability to get along well with a variety of personalities and individualsPatience - Ability to act calmly under stress and strain, and of not being hasty or impetuousReliability - The trait of being dependable and trustworthy EducationHigh School Graduate or General Education Degree (GED) ExperienceSix months to one year prior contact center experience and/or prior customer service experience with heavy phone volume and data entry strongly preferred SkillsExcellent customer service and people skills and must be able to work independently or with a teamAbility to quickly learn new technology and processesMust be able to understand and follow complex instructionsRead, write and understand English fluentlyAbility to accurately type 35wpm Ability to answer a high volume of calls up to 100+ calls per day WORKING CONDITIONSThe physical requirements that must be met and the work environment characteristics outlined below are representative of those that an employee will encounter while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Requirements - Able to sit at and work on a computer with headset for periods of time- Able to lift up to 10 pounds and reach/bend to retrieve items in cabinets and shelves- Required to be at the work location to perform job functions- Ability to speak, hear and see for the assigned work day- Repetitive key stroke/data entry for the assigned work day- Minimal ambulating WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Entire work time is conducted in an office environment in a controlled atmosphere building.The noise level in the work environment is usually moderate.LogistiCare is an Equal Opportunity Employer.ManpowerGroup. Keywords: Customer Service Representative, Location: Pembroke Pines, FL - 33028

Keywords: ManpowerGroup Solutions, Pembroke Pines , Customer Service Representative- Miami Lakes, FL 4/15 - 20-5630, Sales , Pembroke Pines, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Solar Sales Representative
Description: Job DescriptionInc. 5000 Company br br 60,000 to 120,000 br br Solar Sales Representative br ul br li You'll be selling residential solar directly to our ideal client
Company: FOR Energy
Location: Miami
Posted on: 04/1/2020

Entry-level Outside Sales
Description: ADP is hiring an Outside Sales Representative, Small Business Services. -- -- -- -- Are you restless, revved up, and ready to get things done -- -- -- -- Have you got the power to transform problems (more...)
Company: ADP
Location: Fort Lauderdale
Posted on: 04/1/2020

Cargo Trainee Broker
Description: Aviation Sales / Full-time / Salary plus commissionOffice Location: Miami, FL Training in New York WHAT WE DOHave you ever stopped to consider how your favorite bands transport all their equipment when (more...)
Company: Air Charter Service, Inc
Location: Miami
Posted on: 04/1/2020


Emergency Response Coordinator - Outside Sales
Description: Outside Sales - Emergency ResponseFL - Miami--Who We Are:----Blackmon Mooring / BMSCAT is a global leader in disaster restoration.--From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT (more...)
Company: Blackmon Mooring & BMS CAT
Location: Pompano Beach
Posted on: 04/1/2020

Physician / Dermatology / Florida / Permanent / Practice for Sale: Der
Description: Physician / Dermatology / Port Saint
Company: Murdock Consulting
Location: Port Saint Lucie
Posted on: 04/1/2020

Residential Sales Specialist Outside Sales
Description: Residential Sales Specialist Outside SalesLocation Miami, FL MarketOur Client, leading pest control company worldwide, is seeking a Residential Sales Specialist RSS in their Miami / Dade County region. (more...)
Company: DBD Staffing
Location: Miami
Posted on: 04/1/2020

Sales Specialist
Description: Sales Specialist Miami Miami Dade Conduct calls and face to face meetings with customers daily. Develop sales relationships to increase existing
Company: Ferregraphics, LLC
Location: Miami
Posted on: 04/1/2020

P&C Agents - remote working opportunity, get paid 3x per day
Description: Assurance is the first and only platform to pair top insurance agents with data-driven technology to make the buying and selling experience timely, personalized, and simple.Enjoy the freedom of working (more...)
Company: Assurance
Location: Fort Lauderdale
Posted on: 04/1/2020

Licensed Medicare Insurance Agent - Free, qualified, inbound leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Miami
Posted on: 04/1/2020

Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Hialeah
Posted on: 04/1/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Pembroke Pines RSS job feeds